At Suzhou Xingcheng Aquarium Technology Co., Ltd, custom acrylic aquarium has been greatly improved in terms of the quality, appearance, functionality, etc. After years of efforts, the production process is more standardized and more highly efficient, contributing to the improved quality and functionality of the product. We also have introduced more talented designers to add aesthetic appeal to the product. The product is with increasingly wide application.
We will always be brand-led, and our brand - Xchacrylic will always have unique offerings to nurture and preserve the distinctive identity and purpose of each customer' brand. As a result, we enjoy multidecade relationships with a number of industry-leading brands. With innovative solutions, Xchacrylic products generate added value for these brands and society.
We would like to think of ourselves as providers of great customer service. To provide personalized services at Xingcheng Aquarium, we frequently conduct customer satisfaction surveys. In our surveys, after asking customers how satisfied they are, we provide a form where they can type out a response. For example, we ask: 'What could we have done differently to improve your experience?' By being upfront about what we're asking, customers provide us with some insightful responses.