10 gallon acrylic tank has greatly led to the improvement of Suzhou Xingcheng Aquarium Technology Co., Ltd's international standing. The product is known worldwide for its stylish design, uncanny workmanship and strong functionality. It creates a strong impression to the public that it is finely designed and of great quality and that it seamlessly incorporates aesthetics and usability in its design process.
We rely on Xchacrylic to promote our products. Since they are launched, the products have been highly appraised by the market for bringing value to customers. Gradually, they shape the brand image into a reliable one. Customers prefer to choose our products among other suchlike. When the new products are marketed, customers are willing to try them. Therefore, our products gain continuous sales growth.
After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.