Suzhou Xingcheng Aquarium Technology Co., Ltd has established a scientific process in the manufacturing of acrylic saltwater fish tank. We embrace the principles of efficient production and utilize advanced equipment to achieve the highest standards in production. In the selection of suppliers, we take the comprehensive corporate competence into consideration to ensure the quality of raw materials. We are completely integrated in terms of adopting efficient process.

Customer Satisfaction is of central importance to Xchacrylic. We strive to deliver this through operational excellence and continual improvement. We track and analyze a variety of metrics to constantly improve our products, including customer satisfaction rate and referral rate. All these measures result in high sales volume and repurchase rate of our products, which make a contribution to our further progress and customers' business.

Follow up service has been highlighted in Xingcheng Aquarium. During the shipment, we closely monitor the logistics process and set up contingency plans in case of any accident. After the goods are delivered to the customers, our customer service team will keep contact with the customers to learn their demands, including warranty.